Terms and Conditions

TERMS AND CONDITIONS OF PURCHASE
OUR AGREEMENT WITH YOU

1. PUTTING OUR ARRANGEMENT IN PLACE

1.1 In this Agreement, we are dancingheels.com and you are the person detailed on the Order Forms.

1.2 Our Agreement is made on the date we deduct payment from your bank account the details of which you provided on the Order Form.

1.3 Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.

2. MAKING YOUR CHOICE AND ORDERING

2.1 Persue our Website and select your chosen products.

2.2 Complete the Order Form in full and follow the instructions detailed on the Website.

3. WHAT HAPPENS NEXT

3.1 If your chosen products are in stock your Order will be processed. We will deduct the price payable for your chosen products from your nominated bank account and your chosen products will be dispatched to you.

3.2 Should you not receive your chosen products within 3 days of us confirming their availability to you, please contact us. You will then be given the choice of:

3.2.1 Canceling your order whereupon we will refund the Price you paid or

3.2.2 Wanting a further agreed time period after which if your chosen products have not been received then option 3.2.1 will be available to you.

3.3 Should you choose option 3.2.1, then your refund will be made to the same bank account you nominated.

4. IF YOU ARE NOT SATISFIED

4.1. You may return the products to us whereupon a full refund will be made (excluding delivery charge) as described in 3.2 above, provided that the products are returned in the same conditions as received within 7 days of your receipt of the goods.


You will be required to pay return postage and are required to notify us first before returning the product for approval. Please note that lingerie, dresses & costumes items are exempt from returns due to hygiene reasons. Where items are indicated as made-to-order, no refunds will be accepted. Business are exempt from returns/exchanges.   

4.2 All goods are checked before dispatch to insure high quality of product.

4.3 Items that are not picked up from your local depot/post office and returned back to us will incur a return postage fee of £10. Any inital postage charges will also be non-refundable as the service would have been carried out.


5. BASIS OF SALE

5.1 The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions.

5.2 Any typographical, clerical or other error or omission in any sales literature, price list, acceptance of offer or other document\ information issued is subject to amendment by us where.

5.3 You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form.

5.4 The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.

6. PRICE OF THE GOODS

6.1 The price of the Goods shall be the price quoted on our Website next to the illustration/description of your chosen products, unless agreed otherwise by us in writing.

6.2 The price is inclusive of any payable value added tax in the UK.

7. RISK AND PROPERTY

7.1 Risk of damage to or loss of your chosen products shall pass to you on delivery.

7.2 Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.

8. WARRANTIES

8.1 We warrant that you will be entitled to the benefit of any warranties or guarantee given by our suppliers to us of your chosen products. This does not affect your statutory rights.

8.2 You warrant that the information entered onto the Order Form is true.

8.3 Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by this Agreement.

9. FORCE MAJEURE

We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond our reasonable control;

9.1 Act of God explosion flood tempest fire or accident;

9.2 war or threat of war sabotage insurrection civil disturbance or requisition;

9.3 Acts, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;

9.4 Import or export regulations or embargos;

9.5 Strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of us or of a third party);

9.6 power failure or breakdown in machinery.

10. GENERAL

10.1 If any provision of this Agreement is held by any competent authority to be invalid or unlawful in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.

10.2 The Contract shall be governed by the laws of England

10.3 Please be aware that we take no responsibility for any import or sales tax which may be charged by your local customs, If you have any queries regarding this, please contact your local customs office before placing an order

11. WHOLE AGREEMENT

The terms and conditions set out in this Agreement represents the entire Agreement.