Delivery Info

The order process

Browse our large selection of footwear range then just click on your chosen footwear and proceed to the checkout.

Descrete packaging

Items are dispatched in descrete packaging, they will either arrive in grey or brown delivery boxes. 

Delivery process

Once we have received your order, a confirmation email will be sent to you. We will then email you again before your footwear \ items are dispatched so that you can make sure some one will be home to receive them.If you have not received your order within 3 days of our dispatch email, please contact us, failure to do so will result in your item being returned back us, were a £10 return charge will be applied.

Delivery time

We try our best to dispatch goods as soon as possible, most shoes are dispatched within 1-3 working days, however we do ask to give us 7-10 days specially for larger sizes and for our footlights collecttion, that are made to order. Items are dispatced Mon-Friday

Express service 

Faster processing of your order. Dispatched same day if order is received before 12pm or sent the following day if order is placed after 12pm, Mon-Fri, provided items are in stock. 

Delivery Cost

Place items in the shopping basket to view the delivery charge, if you are ordering from outside of UK please make sure you have selected Europe delivery on the following screen.

Payment

When making a payment you should see "dancingheels" on your card statment.